Frequently Asked Questions

A customer service representative and an elderly man are standing at a reception desk inside a modern office. The woman is smiling and holding a binder, while the man is interacting with her. On the wall behind them, there is a monitor displaying FAQ icons for getting started, payments, support, and policies. Large windows reveal a street with greenery and buildings outside.

  • A Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) is a board-certified advanced practice nurse specializing in mental health. Our founder, Chimezie Agomoh, PhD, RN, PMHNP-BC, uses the "nursing model," which blends clinical diagnostic excellence with a focus on the whole person—including lifestyle, environment, and physical health.

  • Your initial visit is a 60–90-minute Psychiatric Evaluation. This is a "deep-dive" in which we explore your history, current struggles, and biological factors to create a clinical roadmap tailored to you.

  • After your initial evaluation, we schedule follow-up visits (20–30 minutes) to monitor your progress and "fine-tune" your treatment. We follow the latest clinical guidelines to maximize benefits while minimizing side effects. We believe you deserve to understand the "why" behind every prescription.

  • Yes. We provide high-quality care via a HIPAA-compliant secure portal. You can access expert psychiatric care from the privacy and comfort of your own home in Massachusetts.

  • We have extensive expertise in treating:

    • Mood Disorders (Depression, Bipolar Disorder).

    • ADHD (Focus and executive function support).

    • Generalized Anxiety.

  • We primarily offer secure, HIPAA-compliant Telehealth visits across [Your State]. This allows you to receive expert care from the comfort and privacy of your own home.

  • To ensure your safety and the effectiveness of your treatment, refills are managed during your scheduled appointments. If you are running low, please schedule a follow-up visit.

  • Still Vitality Care LLC is not an emergency service. If you are experiencing a crisis, please call or text 988 for the Suicide & Crisis Lifeline or go to the nearest emergency room.

  • We believe in transparent pricing, so there are no surprises about your care.

  • We are currently In-Network with:

    • [Insurance Provider A]

    • [Insurance Provider B]

    • [Insurance Provider C]

    Don’t see your provider? We can provide a Superbill for you to submit to your insurance for out-of-network reimbursement.

  • For those not using insurance, our flat-rate fees are:

    • Initial Diagnostic Evaluation: $250

    • Medication Management Follow-up: $125

    • Late Cancellation/No-Show Fee: $75 (Requires 24-hour notice)

  • Your path to vitality starts here. We are currently accepting new patients.

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